FAQ
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Is it safe to make payments on your website?
We prioritize the security of our payment system by implementing industry-standard encryption and security protocols to safeguard your payment information. Additionally, we do not retain your payment details on our servers.
How do i track my package?
Tracking numbers will be provided with your shipping notification email once the order is processed. However, please note that the tracking number sometimes do not update right away and tracking to certain countries only update upon arrival within the country. You can track your package through our website
How can I track the status of my payment?
Once payment is processed, a confirmation email or receipt will be provided containing transaction ID and payment status. Check account on website or contact customer support for payment status tracking.
Do you ship internationally?
Yes, we offer free shipping worldwide.
How long does it take for my payment to process?
Upon payment completion, a confirmation email or receipt will be sent with transaction ID and payment status. Visit the website or contact support for payment tracking.
What should I do if my payment fails?
In case of payment failure, consider verifying the accuracy of the payment details provided, including card information, billing address, and available funds. If issues persist, contact your bank or payment provider to rule out any potential problems on their side. Our customer support is also available for additional help.
What payment methods do you accept?
Various payment methods accepted: credit cards (Visa, Mastercard, American Express), debit cards, PayPal, bank transfers, and digital wallets like Apple Pay or Google Pay. Visit our website or contact customer support for details.